Simon Parsons’ responsibility is to ensure customers’ and regulators’ needs and expectations are built into Scottish Water’s strategies and plans for the future, ensuring they become a net zero organisation by 2040, and continue to deliver the very best and most sustainable service for all. His directorate is at the heart of their sustainability and asset management activities – promoting over £700m of projects each year to maintain and enhance our services. He leads their asset management transformation activities including delivering fundamental changes in how they prioritise and promote investment, and the replacement of the complete suite of asset management systems. He also have the pleasure of chairing the board of Scottish Water Horizons – a Scottish Water business that leads the way in encouraging growth, delivering renewable technologies, and transforming utilities at home and abroad.
Simon Parsons, Director of Strategic Customer Service Planning, Scottish Water
